CELL AED RECALL: Trade in Your Recalled Device Now for $350

Pulse Defibs
Jan 14
3 min read

Updated: 7 days ago

The CellAED recall in Australia has placed thousands of homes, businesses and community organisations on urgent notice. With the Cell AED now officially recalled after the manufacturer entered voluntary administration and now liquidation, owners are being advised to stop using the devices immediately and arrange a safe replacement.

Why the CellAED has been recalled in Australia

The TGA has issued the recall due to performance and reliability concerns. As the manufacturer (RRR Manufacturing Pty Ltd) has entered liquidation, they can no longer support products in the market.

"Without ongoing support such as maintenance, servicing and handling of faults there is an increased risk of safety or performance problems, meaning the device may not work as intended in an emergency" a statement from the Therapeutic Goods Administration.

For more background on why the CellAED entered administration & now, liquidation, see our in-depth article: “CellAED Enters Voluntary Administration — What Does This Mean if You Own a CellAED?” on Pulse Defibs.

➡️ https://www.pulsedefibs.com.au/post/cellaed-enters-voluntary-administration-what-does-this-mean-if-you-own-a-cellaed

What the Cell AED recall means for owners

If you own a CellAED, your device is no longer supported & could become a liability & safety concern. An AED that doesn’t work won’t save a life. It creates a dangerous illusion of safety.

Owners must understand that the CellAED is designed with a shelf life of just 24 months. After this period, the entire device is expired & must be replaced. Part of CellAED’s design relied on a subscription-based model: purchasers would be notified and receive a replacement device every 24 months. With the company now in liquidation, this service will cease to operate.

This affects all 23,000 CellAED units sold in Australia and underscores why the recall is so serious.

Can customers get a refund?

Customers will not be given replacement defibrillators and those looking to secure a refund can apply with the liquidator (Hall Chadwick), however they will be treated as unsecured creditors & it is unlikely they will receive any reimbursement.

How the $350 CellAED trade-in works

To support to customers affected by the CellAED recall, Pulse Defibs is running a trade-in program.

Trade in your CellAED or show proof of purchase to receive a $350 credit towards any defibrillator bundle in our range. *Trade-in offer ends February 28th 2026*

recalled defibrillator trade in — **ZOLL AED PLUS**

CellAED defibrillator trade in — **ZOLL AED 3**

View our range here: Pulse Defibs Shop

How to ensure this doesn't happen to you again

It’s a jungle out there! With so many AEDs on the market, how do you know which devices are truly reliable & unlikely to be affected by future regulations & recalls? We recommend prioritising the following features:

Ease of use & CPR feedback,
An adequate shock (200 Joules)
Long life pads & batteries (5 years)
Compliance with current & future regulations (MDR certification)
Engage a supplier that offers ongoing servicing & support
Manufacturer warranty (7 years minimum)

It’s likely that more AEDs will face similar recalls over the next 24 months. With Australia set to adopt the European Medical Device Regulation (MDR) in 2027, the way defibrillators are approved, monitored, and supported will change dramatically. Devices that don’t meet MDR standards will be at risk of recall.

This makes it more important than ever to invest in a quality AED that is MDR-certified, ensuring your device remains compliant and reliable well into the future.

Rest assured, we’ve done the research for you & all of our AED's are MDR certified & future-proof!

We also provide annual servicing programs to ensure our customers device/s remain functional & ready for use. For more on our servicing program: ➡️https://www.pulsedefibs.com.au/aed-maintenance